1. Before returning any items, the customer must fill in the Return Merchandise Authorization (RMA) request form.
2. Any incomplete or missing information will result in delays in processing the request.
3. Please send the completed RMA request form to sales@monobclothing.com or fax to 213‐746‐0080 and attach photos of the defective item/s (if returning because of manufacturer defect).
4. Please allow 1‐2 business days for MONO B Clothing to review the completed RMA request form.
5. Once the RMA request is approved, the customer will receive a valid RMA#. Please include this RMA# on the RMA request form.
6. There is a $25.00 RMA fee that will be waived under these conditions:
a. Merchandise is returned within 15 (fifteen) days after MONO B Clothing issues a valid RMA#; and
b. The valid RMA# is written on the RMA form and on the return package
7. The RMA request form with the valid RMA# must be placed inside the return package.
